What you'll do

  • Onboard and support new customers

  • Troubleshoot issues and provide guidance

  • Gather user feedback for product improvement

  • Build lasting relationships with users

Who you are

  • Excellent communication and problem-solving skills

  • Empathetic, patient, and user-focused

  • Experience in SaaS or tech support is a plus

  • Organized and proactive

What we offer

  • Competitive salary

  • Flexible remote work

  • Opportunities for growth

  • Supportive team culture

Benefits

Health & wellness

Full health coverage and wellness stipend included.

Remote flexibility

Work from anywhere—Cryp is hybrid and remote-first.

Flexible time off

Recharge with generous PTO and paid holidays.

Learning & growth

Yearly budget for certifications, courses, and events.

Tools & tech

Top-tier laptop, peripherals, and home office setup.

Team events

Quarterly summits and virtual hackathons to connect.

Health & wellness

Full health coverage and wellness stipend included.

Remote flexibility

Work from anywhere—Cryp is hybrid and remote-first.

Flexible time off

Recharge with generous PTO and paid holidays.

Learning & growth

Yearly budget for certifications, courses, and events.

Tools & tech

Top-tier laptop, peripherals, and home office setup.

Team events

Quarterly summits and virtual hackathons to connect.

Health & wellness

Full health coverage and wellness stipend included.

Remote flexibility

Work from anywhere—Cryp is hybrid and remote-first.

Flexible time off

Recharge with generous PTO and paid holidays.

Learning & growth

Yearly budget for certifications, courses, and events.

Tools & tech

Top-tier laptop, peripherals, and home office setup.

Team events

Quarterly summits and virtual hackathons to connect.

Apply Now

Apply Now